Working with Auto Clubs
Member Excellence offers high quality contracted selling and servicing of financial protection products for automobiles.
Our quality and service first approach builds trust and confidence that translates into sales and also member retention. We can train your professionals to sell our financial protection products or fully own the sales and servicing process for your club.
Member organizations that utilize our services benefit from our product expertise that in turn can deliver higher penetration, higher satisfaction and higher overall performance than a typical in-house approach. We would like to offer you:
Highly trained staff that instill confidence to your members
Higher penetration vs. generalist selling, to create a more sustainable profitable program
Confident and courteous handing of member inquiries
Efficient follow-up and claims oversight
We offer a full suite of financial protection products for your member’s vehicles.
Service Contracts
The core of any quality automotive finance and insurance offering is protection for the most common peril - mechanical breakdown. We offer diverse and comprehensive programs to meet the needs of any member and any affinity organization, as well as advanced IT capabilities to make writing business far easier for your employees
Broad coverage for repairs with few exclusions
Members can use any certified repair facility
Repair is paid for directly; member doesn’t need to wait for a reimbursement
Low and no-deductible plans available
Administrators rated “A” by A.M.Best for financial stability and trusted for claims payout practices
Appearance Protection Products
We design programs to protect tires, wheels, windshields, body panels, paint, and upholstery from the endless threats an automobile faces. We offer chemicals protective products as well as pure paper products that offer financial protection without applications.
GPS Tracking Systems
Our hidden installation hardware enables a powerful tracking mobile app and backend solution giving your customers the ability to see a real-time vehicle location, monitor its activity with speeding alerts or geographical boundary alerts, as well as automatic theft alerts. Should the vehicle be stolen, our partner’s 24/7 call center staff can help enable a quick recovery by working with local law enforcement.
Other Financial Risk Reduction Products
Our products offer added financial security against unforeseen circumstances. We offer popular and appealing products such as GAP, diminished value protection, credit life, credit disability, and credit insurance.
Member Excellence handles all inquiries for follow-up questions including claims oversight.
Get in touch with us to set up a consultation at the Contact Us page.